Europe And Beyond
You may not encounter a sea of machines on a casino floor formed by hundreds of games produced by Bulgarian slot manufacturer Casino Technology. (Yet.) However, it is a good bet that you will remember the ones you do find.
That’s a fact being proven by more and more players of late—not to mention slot managers—as the Sofia-based manufacturer, founded in 1999, spreads its wings across the European continent.
At a time when some slot manufacturers are hunkering down to maintain their current business, Casino Technology is establishing itself in a number of new markets. Amid news stories of manufacturer layoffs, Casino Technology has increased its workforce by around 20 percent over the past two years.
“This year we are reaching a major milestone in our company history—our 10th year anniversary,” says Milo Borissov, founder and president of Casino Technology. “The company is now well established, at a stage where we’ve proven ourselves in major markets, we have enough resources, and in 2009, we can focus on making the processes in the company more efficient. That’s not to say we’re inefficient at the moment, but you can always improve.”
One of those efficiencies, says Borissov, is to augment the company’s current group of game designers and software engineers—a central focus of the recent workforce expansion—with third-party developers.
“We’ve put a lot of effort into employing the right people, in creating the right team to create the right product,” Borissov says. “We also realize we can achieve better efficiency having simultaneous projects in place using third-party professionals.
“We believe this will help us deliver faster, enrich the library of games and make the products of Casino Technology more versatile.”
Growing Library
The company’s library of games, in fact, has been steadily growing—along with some significant hardware improvements.
New titles are consistently added to the company’s popular Gemini series of video slots. Games like “Golden Bird,” “Kilimanjaro Treasure” and “Aztec Gold” have achieved great success in Bulgaria and elsewhere in Eastern Europe, where Casino Technology commands a market share of more than 40 percent.
The company’s “MegaJack” progressive video slot won an award as the most successful video slot in the Balkans at last fall’s Eastern European Gaming Summit—along with a most-innovative product award for “PlayMe,” the multi-station automated roulette game in which player stations are built into a real grand piano.
The company launched two new versions of PlayMe late last year, including “Dueling Pianos,” consisting of two grand pianos connected around an automated roulette wheel, with four player stations on each piano creating an eight-station roulette game; and a new multi-game PlayMe unit that places video slots as player stations in the grand piano.
According to Borissov, the key to the appeal of Casino Technology games can be traced to program math first, but also to how the features are presented. “Math, of course, is most important,” he says, “but that goes hand-in-hand with the media, the graphics and sound, which provide the first impression to the player. Easy-to-understand concepts also are very important. At the end of the day, the games should be straightforward, simple and player-friendly.”
The success of these games has been enhanced by several improvements in how they are presented. Last year, the company enhanced its “Gemini Sensa” upright cabinet, a slim-footprint cabinet designed with player comfort in mind. New features include a third video monitor for video streams or other marketing functions, a simplified button panel, and touch-screen controls—called “Crystal Touch Sensor Buttons”—for which a patent is pending.
“We are very much excited about the new Gemini Sensa product,” Borissov says. “We changed the player interface with big reel symbols, we simplified the screen layouts, and we added many other features to maximize player comfort. The general look, the feel—everything is designed for maximum player satisfaction. We did player surveys in which 99 percent said they were quite happy with the improvements.”
More innovations were launched in January at the International Gaming Expo in London, where the company unveiled “Tangra Touch,” its new slant-top video slot platform.
Employing the new “Tough Rider” motherboard—a powerful CPU that improves all game functions—the new slot platform is designed for operator convenience and player comfort, with a wide-screen main player interface and a second monitor built into the top box. An ergonomic button panel and powerful new sound system complete the new package.
“The advanced solutions in the new cabinet offer a range of new possibilities to clients,” says Borissov, “mainly adding to operator serviceability and player comfort. The design impressed IGE visitors, who gave the slot machine a high appraisal.”
The new brand names are drawn from Bulgarian culture—“Tangra” is a god of Bulgarian legend, signifying strength and power; “Tough Rider” is a storied horseman who, legend has it, joined with Tangra to create the state of Bulgaria more than 13 centuries ago.
Branching Out
Bulgaria, though, is only the starting point for Casino Technology. The company is currently involved in a multi-pronged expansion effort, with the strongest push this year concentrating on central Europe and Latin America, according to Rossi McKee, vice president of the company.
This year, the company is focused on getting its games into casinos in Hungary, the Czech Republic and elsewhere in central Europe, while at the same time testing the waters in South America, the U.S. Native American markets and Asia, where the company has installations in Cambodia and Macau in the southeast and in Kyrgyzstan in central Asia.
“We believe we can have a better position in Asia in the future, of course, including installations in the Philippines, Taiwan and other emerging markets there,” McKee says.
In South America, Casino Technology already is established in Lima, Peru, where the company is represented by TransAtlantic Gaming—a partnership that has led to new sales in Peru, Colombia, Venezuela, Uruguay, Panama and the Caribbean. The Gemini video slots are proving to be successful and popular in Lima.
“We have more games approved according to the new Peruvian regulations, and this year, we expect to expand those installations,” says McKee. “We are going to be looking for business in Argentina and Chile in South America, but our main goal right now is to establish and expand our presence in Peru.”
Although McKee predicts that Casino Technology will be a bit more selective this year in deciding among the growing number of trade shows and exhibitions, the company has been using these venues to introduce its products to a growing customer base. In addition to the Global Gaming Expo in Las Vegas and the IGE in London, the company has had a significant presence at the SAGSE show in Argentina, G2E Asia in Macau and other regional shows.
Perhaps the most important new regional trade event for Casino Technology began last September in the company’s home city of Sofia, Bulgaria, with the inaugural Eastern European Gaming Summit and Balkan Entertainment & Gaming Expo. The event, organized by the Bulgarian Trade Association of the Manufacturers and Operators in the Gaming Industry, drew more than 2,000 visitors from 40 countries to a showcase of products from suppliers based in Bulgaria, Slovenia, Czech Republic, Serbia, Russia and other Eastern European gaming jurisdictions.
Casino Technology sponsored the show, which McKee says was the realization of a longstanding goal of the Bulgarian trade association.
“The association was formed in 1992 and Mr. Borissov was one of its founders,” she says. “For almost 15 years, the association supported the gaming industry in many different ways, but from the very beginning there was an idea that Bulgaria should host a trade exhibition and gaming conference, and as a member we’ve been very supportive of this idea.”
McKee says the right moment came after Bulgaria became a member of the European Union in 2007. “The show has given Bulgaria a much better presence in the industry, not only locally, but in the international gaming community,” she says. “For us, the first year was a success. We made a lot of good contacts, and the conference was well-organized. It was a pleasure to see so many international speakers there.
“It was a very good start for the conference in Sofia, because Bulgarian gaming operators need more international gaming culture. We believe next year will be even better.”
Navigating the Economy
Casino Technology’s strategy for expansion works well within the current international economic slump, mainly because the company can move into new markets at minimal incremental cost, enjoying significant incremental revenue as a result.
Borissov predicts that operators in many markets will cut back in purchases due to the economy, but he says in certain markets the economy actually works to the supplier’s advantage. “The problem has been that the European economy is based on the euro, and international markets including Asia and Latin America are based on the U.S. dollar,” he says. “The market is very volatile, and it’s difficult to predict where the euro will be versus the U.S. dollar.”
Right now, the fact that the dollar is stronger versus the euro is helping the company’s business in markets like Latin America and Asia. “For us, it was not easy to export before, because the euro made our product very expensive in international markets,” Borissov explains. “I believe that now, we have a certain advantage, because our product is less expensive for these customers than before. Customers are paying 20 percent less for our product in Latin America and Asia. This is a very important advantage.”
International expansion also will be helped along through close work with international testing labs, he says. The company has a well-established relationship with Gaming Laboratories International, certifying all of its games initially through the GLI Europe lab. More recently, the company established a relationship with GLI’s main lab in Las Vegas, where Casino Technology games will now be certified for Native American markets beginning with California.
“At G2E, we had a number of meetings with California operators, and all of them had a good impression of our products,” Borissov says. “All of them are good possibilities to install our products, and we expect to have some products in place there by the second quarter.”
The company is well-positioned for future growth as well, with a Silver membership in the Gaming Standards Association and, as of last year, ISO 9001 accreditation, an internationally recognized quality standard.
“Everything else,” says Borissov, “depends on game content. Our library is improving every day, and we are very much focused on game design. Technology is moving very fast, so our main objective is to make sure we implement the latest technologies in our products. Our game design team is focused on a variety of different game design concepts.
“If the game concept is good, and the technology is good, its success on the casino floor is guaranteed.”
Record Falls
As if we needed more proof of the sliding demand of destination gambling, the latest revenue figures released for Nevada and Atlantic City only confirmed that things are bad. Nevada posted a decline for the 13th straight month, while Atlantic City revenues hit record lows for the month.
Nevada gaming revenue fell again in January, dropping by more than 14 percent compared to January 2008. It is now over a year that gaming revenues have declined in the state.
Strip casino revenue fell by 14.8 percent, Boulder Highway and Downtown revenue by almost 23 percent and gaming revenue as a whole in Clark County almost 21 percent.
With gaming revenue down, the amount of tax revenue collected was also down. Tax revenue collection fell by 42.3 percent compared to last year.
The Las Vegas Convention and Visitors Authority also reported almost 350 event cancellations in recent months, which has cost Las Vegas about $130 million in revenue.
But the news from January was not all bad. Casino revenue in Reno and Sparks grew by almost 1 percent, while Elko County revenue was up almost 10 percent. Carson City grew by 3.3. percent, which Gaming Control Board senior research specialist Frank Streshley told the Las Vegas Sun could be attributed to recent legislative budget meetings in the city.
Half of Chinese New Year and Super Bowl weekend fell in February, which could make up for the dismal January numbers. Streshley told the Las Vegas Review-Journal that the board needed to look at January and February revenues together “to get a better idea of where we stand.”
Casino Connection columnist David G. Schwartz recently outlined comparisons between this recession and past recessions by examining hotel room occupancy statistics, and found that, although this economic slump has negatively impacted Nevada’s economy, it is not quite as severe as past crashes.
In the tough times of the early 1980s, room occupancy hovered around 76 percent, down from 86 percent the previous decade. In 2008, room occupancy was down to just less than 90 percent, which reflects the pre-boom numbers of 2003. Las Vegas has around 70,000 more rooms now than in 1983, Schwartz wrote, and room occupancy is still where it was just a few years ago.
So, though gaming revenue and room occupancy rates are down, it could always be worse.
For Atlantic City, things looked even worse when compared with its closest competitor, Pennsylvania.
As revenues continue to rise at Pennsylvania’s slot parlors, the story in Atlantic City—the East Coast’s original gaming mecca—grows ever bleaker.
Pennsylvania’s six casinos generated $125.9 million in gross revenue in February, up 14 percent over February 2008.
Leading the pack was Mohegan Sun at Pocono Downs, collecting $17.8 million in revenue—a gain of almost 44 percent. Only Harrah’s Chester Casino and Racetrack reported a slight decline. With revenues of $27.9 million, the suburban racino was down almost 2 percent.
In Atlantic City, the win for February 2009 was $310.3 million, or a 19.2 percent decrease from the same month a year ago—setting a new record for decline in the resort’s 30-year gaming history.
The 11 casinos won $214.3 million at the slot machines and another $96 million at table games during the month, with both seeing decreases of about 19 percent. The table game losses are especially troubling, as the dealer-staffed table games are one attraction Atlantic City has that Pennsylvania does not. Pennsylvania casinos offer only electronic table games.
Before February, Atlantic City’s biggest year-over-year drop was in December 2008, when revenue dropped 18.7 percent.
The top three revenue-producers in Atlantic City last month were Borgata with $57.3 million, Bally’s with $38.5 million, and Harrah’s Resort with $37 million. Bally’s Atlantic City saw a 20 percent drop.
New Jersey Casino Control Commissioner Michael Epps blamed the recession for Atlantic City’s historic slump.
“The gaming industry requires disposable income for people to make it happen,” Epps told the Atlantic City Press. “Right now, people are having to make choices between paying the bills and spending money on other things.”
Competition from Pennsylvania is also a critical factor, added commission spokesman Dan Heneghan.
“Clearly, the economy continues to take its toll on the gaming industry here,” Heneghan said. “That and competition right across our border have combined to depress casino revenues for some time now.”
But part of the year-over-year decline can be attributed to the fact that February 2008 had an extra day due to leap year. It also had five Fridays, one of the best days of the week for casinos.
Atlantic City is now in the third year of a revenue downturn.
The Noose Tightens
Several major Las Vegas gaming companies are facing imminent bankruptcy as money tightens and results fade. At press time, Harrah’s Entertainment, MGM Mirage and Station Casinos were all dealing with the probability they would not be able to meet their debt payments within the next month, with bankruptcy looming for each.
A number of announcements from gaming giant MGM Mirage has many speculating the company is on the brink of filing for Chapter 11 bankruptcy protection.
In late February, the company tapped into its remaining credit on a $4.5 billion line. Last month, the company announced it would delay filing its annual report until it can assess its financial position and liquidity needs, although it noted it is still in compliance with all of its financial covenants.
“To ensure a thorough and up-to-date discussion of its financial position and liquidity needs, MGM Mirage expects to include additional information about its liquidity and financial position in its Form 10-K, including a detailed discussion of the impact of the matters described above,” the company said in an SEC filing.
The moves suggest to observers that the company is doing anything it can to come up with cash. Tapping into the remaining credit suggested the company was readying for a Chapter 11 filing, while the delayed report gives the company more time to come up with money, possibly by selling another property. The filing also said the company is looking at new agreements or waivers with its lenders.
“If MGM Mirage is unable to negotiate such a waiver or amendment, a majority of the lenders under the senior credit facility could accelerate repayment of borrowings... cross defaults could be triggered,” the company’s SEC report stated.
In a response to Bloomberg News in March, the company reiterated that it was continuing to search for answers.
“Talks with our financial partners are ongoing,” MGM Mirage said. “We’re evaluating every possible option and, as we’ve said before, we will explore all serious and credible possibilities.”
MGM has $1.3 billion in bonds coming due in 2009 and an additional $1.2 billion due in 2010. The company also has a $7 billion bank loan due in 2011, along with $532 million in bond maturities. Defaults on any or all of these items would be reflected in a “going concern” notification by the SEC.
“It’s unfortunate that the company has so many near-term maturities at a time when earnings are so weak and the credit markets have seized up,” Peggy Holloway, vice president and senior credit officer at Moody’s, told the Las Vegas Sun.
There is some doubt whether lenders are willing to negotiate with the company right now.
“Many lenders are not being flexible with gaming operators,” Macquarie Securities gaming analyst Joel Simkins told investors.
The biggest drain for the company has been construction of the $11.2 billion project CityCenter, scheduled to open in part later this year. The company has already sold half of its interest in the project along with 10 percent of its stock, to Dubai World, to fund the project.
MGM recently announced that it would scale back the Harmon tower to avoid rising costs and also because the condo component of the tower was not looking like a strong seller in the current market.
Now, there is some speculation that both MGM Mirage and Dubai World might be willing to sell all or part of CityCenter.
“They could sell a hotel tower or a residential hotel tower to a hotelier,” said Deutsche Bank gaming analyst Bill Lerner.
One thing that looks like it is not going to happen is a merger of CityCenter with the neighboring Cosmopolitan. MGM Mirage was unable to reach a deal with Deutsche Bank to finance the remaining $1.2 billion needed to finish CityCenter. The plan was for Deutsche Bank to provide the funding and add Cosmopolitan to CityCenter in exchange for an equity stake.
In March, speculation arose that the company might be shopping around some or all of its properties, including the Bellagio, to raise more money for CityCenter and to repay debts.
But the company’s ace-in-the-hole may be majority owner Kirk Kerkorian. The 91-year-old investor is an acknowledged genius at making money for his companies. Some of the options being considered include selling properties, turning one or more over to bondholders, or making a deal with a third party who would then pay off bondholders.
MGM has been holding out for a good price, however.
“Among the possibilities would be another asset sale but it would have to be at the right price and the right terms,” MGM Mirage said in the statement.
The company sold Treasure Island Casino Resort to Phil Ruffin for $775 million in December, about a 7 multiple.
Station Sanctions
Another Las Vegas casino company had dual problems: fighting off a low-ball acquisition bid and dealing with a possible bankruptcy filing.
In a response to an offer to buy part of the company from Boyd Gaming, Station Casinos rejected the effort in March, saying that it isn’t for sale at this time.
Station had received a bid from Boyd to buy six of the company’s 18 properties—Green Valley Ranch, Aliante Station, Texas Station, the Wild Wild West and the two Fiesta properties in Las Vegas and Henderson—for $950 million. Aliante Station alone, which opened in November, cost more than $600 million.
The company balked at revealing confidential information to a current competitor, and also was concerned with getting regulatory approval for the purchase.
“In light of the foregoing, and for other valid considerations, our board has concluded that it is in the best interests of the company and our stakeholders to proceed with the current restructuring plan,” wrote Frank Fertitta III, chairman, president and chief executive officer, in a letter to Boyd Gaming Chairman Bill Boyd. “Should circumstances change, we will contact you.”
Analysts generally agreed that Station had to reject the offer at this time because of the possible damage to the company should any sale not be consummated.
Boyd Gaming, meanwhile, reiterated its interest in those properties, saying its offer was more accretive to bondholders than any deal that is being offered by Station.
Prior to rejecting the Boyd offer, Station Casinos announced that it had reached a “forbearance” agreement with its bondholders, that gives it another month to negotiate with them on a possible bankruptcy or restructuring. The agreement will expire on April 15.
Station has been struggling with almost $9 billion in debt accumulated during a private equity buyout that included Colony Capital, which owns 75 percent of the company, and the Fertitta family, which owns the remaining 25 percent.
Harrah’s Hassles
Meanwhile, Harrah’s Entertainment announced a plan that would exchange $2.8 billion in bonds for new notes that would mature later and carry a higher interest rate. The plan would give the company more time to craft a plan to manage its mounting debt and the payment structure.
In December, Harrah’s was successful in refinancing some debt. The deal exchanged shorter-term bonds for longer-term ones that reduced the company’s debt load by about $1 billion. The company has reportedly been negotiating with several other lenders hoping to further reduce debt and stretch out the payment periods.
Harrah’s carries over $30 billion in debt due to an acquisition by private equity firms Apollo Management and Texas Pacific Group. The purchase was finalized just as the economy was slowing.
The federal stimulus bill recently passed by Congress and signed by President Barack Obama allows companies to refinance their debt and delay paying taxes on the forgiven debt, which was previously recorded immediately as income. Harrah’s had lobbied strongly for the bill.
Moody’s bond rating service last month revealed that Harrah’s Entertainment may not have enough cash to cover $700 million in debt payments due over the next two years. While Harrah’s declined to comment on the speculation, Moody’s said Harrah’s may be able to meet only the interest payments, causing the service to downgrade several classes of bonds due to a “high probability of default” because of declining business in the company’s strongholds, Las Vegas and Atlantic City. The downgrade was made prior to the announcement of the restructured debt offering.
Unlike MGM Mirage, Harrah’s has not sold any properties, but has delayed a hotel expansion planned at flagship Caesars Palace and halted construction on the Margaritaville casino in Biloxi, in addition to taking other cost-cutting measures including layoffs.
It’s All About Execution
Ah, if it were only 2007. There are many gaming CEOs—heck, CEOs from all industries—muttering that under their breath during analyst conference calls and meetings with investors and debtors.